Privacy Policy

Key details

This website privacy policy describes how Lubb protects and makes use of the information you give us when you use this website.

If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

This policy is updated from time to time, the latest version is published on this page.

This website privacy policy was updated on: February 2018.

If you have any questions about this policy, please email us to: info@lubbveterinary.com or write to:

Lubb
Rua do Santuário da Boa Morte, n.º 21
Correlhã 4990-309 Ponte de Lima
Portugal

Introduction

We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.
We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

What data we gather

We may collect the following information:

  • Name and job title;
  • Contact information including email address;
  • Demographic information, such as postcode, preferences and interests;
  • Website usage data;
  • Other information relevant to client enquiries;
  • Other information pertaining to special offers and surveys.

How we use this data

Collecting this data helps us understand what you are looking from the company, enabling us to deliver improved products and services.
Specifically, we may use data:

  • For our own internal records;
  • To improve the products and services we provide;
  • To contact you in response to a specific enquiry;
  • To customise the website for you;
  • To send you promotional emails about products, services, offers and other things we think might be relevant to you;
  • To contact you via email for market research reasons.

Cookies and how we use them

What is a cookie?
A cookie is a small file placed on your computer/smartphone/tablet’s hard drive. It enables our website to identify your computer/smartphone/tablet as you view different pages on our website.
Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

How we use cookies
We may use cookies to:

  • Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions;
  • Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site;
  • To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously;

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.
However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.
Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

Controlling information about you

If you have agreed that we can use your information for marketing purposes, by filling in a form or providing your details on our website, you can change your mind easily, via one of these methods:

  • Unsubscribe our newsletter, option always available at the bottom of every of our newsletters;
  • Send an email to: info@lubbveterinary.com;
  • Write to us at: Lubb
    Rua do Santuário da Boa Morte, n.º 21
    Correlhã 4990-309 Ponte de Lima
    Portugal.

We will never lease, distribute or sell your personal information to third parties unless the law requires us to.

Security

We will always hold your information securely.
To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.

Links from our site

Our website may contain links to other websites.
Please note that we have no control of websites outside the www.lubbveterinary.com domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.
Always be wary when submitting data to websites. Read the website’s data protection and privacy policies fully.